(570) 362-6150

Tenant Protection Plans

Protect your stored belongings with comprehensive coverage options. Choose from three affordable protection plans with no deductible and complete peace of mind.

$5K
Maximum Coverage
No
Deductible
Full
Protection
Tenant Protection

Choose Your Protection Level

Three coverage options to protect your stored belongings

MAXIMUM!

$2,000

Tenant Protection Plan

$1040
per month
Reimbursed up to $2,000
No deductible
Minimum coverage required

$3,000

Tenant Protection Plan

$1456
per month
Reimbursed up to $3,000
No deductible
Peace of Mind
MAXIMUM!

$5,000

Tenant Protection Plan

$2080
per month
Reimbursed up to $5,000
No deductible
Maximum coverage available

What Is Covered*

Your protection plan covers losses caused by the following:

Burglary*
Building Collapse Including Weight of Snow/Ice or Windstorm
Damage to Stored Vehicle, Boat, or Trailer
Fire
Water Damage Including Mold and Mildew
Rodent & Vermin
Vandalism

Participating protection plans cover risks associated with the negligence of the store owner and are designed to be compliant with regulatory requirements set forth by the New York Department of Financial Services. The liability of the store owner is limited to the terms, limits, and conditions of the protection plan.

*Evidence of forced entry and police report required to file a burglary claim. Coverages are limited for Building Collapse, Damage to Stored Vehicle, Boat, or Trailer, Rodent/Vermin, and Mold and Mildew claims — please contact us for details. Water damage coverage does not extend to damage caused by flood/surface water.

What Is NOT Covered*

Accounts, bills, currency, data, documents, records, deeds, evidences of debt, money, notes, securities, or stamps
Aircraft
Animals, birds, or fish
Antiques
Contraband or other property held for, or in the course of, illegal transportation, sale, or trade
Firearms
Furs, fur garments, and garments trimmed with fur
Jewelry, watches, precious or semiprecious stones, bullion, gold, goldware, gold-plated ware, silver, silverware, platinum, or other precious metals or alloys, and photographic equipment
Valuable papers and records, including those which exist as electronic data and photographs

Notable Plan Exclusions

Flood
Surface Water
Mysterious Disappearance

*This is a summary. Please refer to your self-storage rental agreement for a full description of terms, conditions, limits, and exclusions.

Tips for Storing Your Property

Keep an inventory of your items and take photographs
Cover your property with drop cloths or plastic covers
Place boxes on pallets
Storage Tips

Simple Claims Process

Filing a claim is easy with our streamlined 4-step process

1

Report Your Claim

Call our 24/7 claims hotline or submit online. Provide basic information about the incident.

2

Document the Damage

Take photos of damaged items and gather any relevant documentation like receipts or appraisals.

3

Claims Investigation

Our claims specialist will review your case and may schedule an inspection if needed.

4

Receive Payment

Once approved, receive your settlement payment quickly via check or direct deposit.

Need to File a Claim?

Our claims specialists are available 24/7 to help you through the process. Get started now or contact us for assistance.

1-800-CLAIMS-1
claims@hughestownselfstorage.com
Claims Support

Frequently Asked Questions

How quickly will my claim be processed?

Most claims are processed within 5-7 business days. Complex claims may take up to 14 days.

What documentation do I need for a claim?

Photos of damage, receipts or proof of value, police report (for theft), and completed claim form.

Is there a deductible on my protection plan?

No, all our protection plans come with zero deductible for your convenience.

Can I file a claim online?

Yes, you can file claims online 24/7 through our customer portal or mobile app.